|Description||Are you first at OLENS? All the essentials are in one set. Try it first!|
1) Shipping cost is automatically calculated according to destination and shipping method when you check-out.
2) There are standard shipping(14~21 days delivery, Pantos, Rincos and K-Packet) and Express shipping(2~5 days delivery, DHL and EMS). The available shipping method could differ by destination.
3) All orders are processed and shipped on business days only, Monday through Friday, excluding Korean National Holidays.
4) The recipient of an international shipment is responsible for customs duties and taxes that may apply. Customs duties and taxes are levied by the destination country, and we have no control over them. If the recipient refuses to accept your delivery item, it will be returned to us and will not be shipped again. The costs incurred in relation to the delivery of your order, including the round-trip shipping cost, will be deducted from the refund amount.
|Our return policy||1) Please review your order carefully prior to purchase.
2) In case of a return due to a change of mind, you have to bear all transportation cost.
3) Products that have been opened and thereby have depreciated cannot be returned.
4) Please request a return via CS within 7 days of receipt. You must include your name, order number and reason.
5) A refund will be given when your return item arrives. Please enclose your order number in your package for faster processing.